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Waypoint Mortgage
Your mortgage roadmap

From Mortgage Strategy Session to keys in hand.

Nine steps (what happens, what I do, and what you do) so you always know exactly where you are in the process and what’s next.

Illustration of a winding road with milestones
  1. Step 1. Mortgage Strategy Session

    What happens

    A short, no-pressure call. We talk goals, timeline, budget, and questions. You leave with a clear picture of your options.

    What Keith does

    I listen more than I talk, sketch out a couple of program scenarios, and outline what documents we'd need to move forward.

    What you do

    Show up as-is. No prep required, no docs needed for the first call.

  2. Step 2. Application & document review

    What happens

    You complete the secure online application. I review your ID, income, and asset documents so we're working with real numbers.

    What Keith does

    I run the numbers, review your file end-to-end, and flag anything that could cause trouble in underwriting.

    What you do

    Send documents through the secure portal and answer a few clarifying questions.

  3. Step 3. Pre-approval

    What happens

    Credit, income, and assets are reviewed against a specific program. You receive a pre-approval letter your agent can use to write offers.

    What Keith does

    Structure a pre-approval you can actually stand behind, with a max approval and a comfortable target price.

    What you do

    Share the letter with your agent and start touring homes with confidence.

    If credit needs work before we open a file, I point you to people on my Trusted Partners page.

  4. Step 4. House hunting with your agent

    What happens

    Your agent lines up homes that fit your criteria. We stay in the loop so we can update numbers on any property quickly.

    What Keith does

    Provide payment scenarios on specific homes so you can compare apples to apples.

    What you do

    Tour, ask questions, and let us know as soon as one feels like the one.

  5. Step 5. Offer & contract

    What happens

    Your agent writes the offer. Once accepted, we officially open the file and coordinate with the title company and your agent.

    What Keith does

    Lock in a plan for the appraisal, inspection contingency dates, and the closing timeline.

    What you do

    Sign initial disclosures and confirm your closing preferences.

  6. Step 6. Processing & underwriting

    What happens

    The file goes through processing and into underwriting for a formal decision on your loan.

    What Keith does

    Package the file cleanly, respond to underwriter questions same-day, and keep you and your agent updated.

    What you do

    Provide any additional documents quickly if requested.

  7. Step 7. Appraisal & conditions

    What happens

    The appraisal is ordered on the home. Underwriting may issue conditions to satisfy before final approval.

    What Keith does

    Coordinate the appraisal, address conditions, and keep the closing timeline on track.

    What you do

    Keep your financial situation stable. No new debts, no job changes, no large deposits without checking first.

  8. Step 8. Clear to close

    What happens

    All conditions are satisfied. The lender issues 'clear to close' and final disclosures are prepared with the title company.

    What Keith does

    Review the Closing Disclosure with you, confirm cash-to-close numbers, and coordinate the signing.

    What you do

    Review the Closing Disclosure and arrange wire instructions or a cashier's check as needed.

  9. Step 9. Closing table & keys

    What happens

    You sign at the closing table with the closing attorney. Funds are disbursed and the home records in your name.

    What Keith does

    Stay available for anything that comes up at signing and follow up after closing.

    What you do

    Sign, celebrate, and get the keys.

Ready to start step one?

Book your Mortgage Strategy Session. Timelines vary (every situation is different), but you'll always know where you stand.

Keith Lopez, NMLS #2814077 | NEXA Mortgage, LLC, NMLS #1660690 | Licensed in NC, SC & GA | Equal Housing Opportunity

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